Frequently Asked Questions

Most paranormal investigators focus on documenting activity—capturing voices (EVP), photos, or videos of the phenomenon. They are journalists of the unknown.

We are metaphysical surgeons. Our goal is not to prove your house is haunted; it is to diagnose exactly what is causing the imbalance and resolve it. We use a rigid, historical framework (Nahuallotl) to identify the specific nature of the entity—whether it is a parasite, a predator, or a karmic force—and apply a precise protocol to remove or balance it.

They fail because of misdiagnosis. If you treat a viral infection with antibiotics, it won't work. Similarly, if a practitioner treats a Tonalleque (a karmic fate-force) like a "demon" and tries to banish it, the force will resist and the activity will get worse. If they try to "smudge" a Tzitzimitl (a star-predator) with sage, it is like trying to stop a tank with smoke.

We succeed because we identify the true classification of the entity first. We don't guess; we diagnose.

Probably not. The term "demon" is a modern catch-all that is often incorrect.

• Heaviness/Draining: This is usually Ihiyotl , a parasitic residue that feeds on human emotion. It is not "evil," but it is harmful and needs to be severed.
  
• Shadow People: Seeing a shadow figure (like the "Hat Man") is often a sighting of a Nahualli—a conscious guardian entity. It may be there to protect you, not hurt you. We discern its purpose before taking action.

We do not perform mediumship or "channeling."In our framework, a true human soul (Teyolia) travels to the afterlife (Mictlan) to find peace. It does not stay behind to chat. If you are hearing voices claiming to be ancestors, or if a psychic tells you "guides" are gathering, this is a critical red flag. These are often Deceptive Lures (like the Ahuizotl) or predatory packs (Cihuateteo) impersonating loved ones to gain your trust and energy . Our protocol is to expose these imposters and remove them, not to communicate with them.

Never. These tools are open doorways that invite indiscriminate entities. They are a primary cause of infestation. If you have used one, or if you have "called out" to spirits, you may have inadvertently invited a List 6 Deceptive Lure or a List 7 Sorcerous Intrusion into your home. Part of our resolution process involves sealing these doors permanently.

No. True resolution requires physical presence. While we can perform initial diagnostics remotely, the Resolution Protocols—such as severing a parasite, sealing a portal, or appeasing a karmic force—require the practitioner (the Ticitl) to be on-site to confront the entity, lay the boundaries, and execute the resolve. Any practitioner claiming they can "clear" your home from a distance is likely only addressing the surface-level symptoms, not the root cause.

Paranormal investigation is inherently risky, but our methods are designed for safety. Unlike "ghost hunters" who provoke entities to get a reaction on camera, we use specific protocols of authority. We do not "poke the bear"; we evict it. However, during the diagnostic phase, activity may temporarily increase as the entity realizes it is being observed by a predator (the Black Dog) that can actually hurt it.

We guarantee a precise diagnosis and the application of the correct historical protocol. Because we deal with free will—both yours and the entity's—no outcome can be 100% guaranteed. However, our "success" is defined by the restoration of Teotl (balance) to your home and life. If the activity stops, the fear leaves, and your vitality returns, the case is resolved.